Satisfaction
Returns & Policy
We stand behind every formulation. If your protocol isn't right for you, we'll make it right — no questions, within 30 days.
30-Day Guarantee
You have 30 days from delivery to evaluate your protocol. If you experience unexpected reactions or are dissatisfied with the results, initiate a return below.
The Process
01.
Submit the form with your order number and reason
02.
We review and send a pre-paid returns label within 48 hrs
03.
Refund processed within 5–7 days of receipt
Clinical A-Series (B2B) products are subject to separate terms specified in your professional portal agreement.
Initiate Return